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The liner was very helpful in allowing my bugs to survive in the cold New Jersey winter. Best bugs for value.
Liner for shipping
The packing was great, only had a few die offs in transit even with the cold weather.
The liner and heat pack were amazing! Our roaches made it all the way to Wisconsin in great shape!
As a general policy there are no cash refunds, only replacements. Subsequent replacements will be on a case by case basis.